My mom is wicked smart. When I was a kid I would often say "I'm sorry" in a manner that wasn't good enough for her. She had a formula for how to apologize and amazingly enough it has proven enormously valid and useful. One drawback for me is now that I've been trained in how to apologize I insist on receiving apologies in this format from other people. They're not always so ready to do this and are sometimes genuine in their apology without doing the whole system, but usually I can recognize that and move on. Usually.

This was a really cool thing. As an individual investor, I believe in iShares from a financial perspective. They are low fee highly efficient ways for individuals to invest wisely. So, when they called me to be in a commercial about iShares I was really excited. The commercial finally made it to YouTube (I stand up at 37 seconds into the video and then walk on a red carpet for a few seconds):