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Greg

Greggles, Gregorybeans, Frijoles, Beans

Executive Summary of Open Source

An entry by Neil Drumm caught my eye today.

His basic summary of how to be a good member/developer in an open source project. Sure you can sit around and read the Cathedral and the Bazaar if you have a few hours to get a good basis and understanding. However, the points Neil makes are short and if you grasp the ideas and their implications, you grasp how great Open Source can be.

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CD To MP3 Transfer Service

You: One of the 20 million people who got an iPod or other digital music player for Christmas. You have tons of CDs, limited time, limited computer knowledge, and a little jingle in your pocket.

Me: A guy with so many computers in the house that his wife screams at him.

Together: We can make sweet, sweet music.

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Sometimes Joel is So Right - and other folks too

This is more so I don't lose it, but if you haven't read these yet, find an hour where you want to be educated and entertained, sit down, and read them. Maybe you're not a "type type mouse mouse" person, but if you are one or know one these are hilarious

First of all, there's the book "The Best Software Writing I" (publisher, buy)

Which is made up of online posts summarised nicely on Neil Kandalgaonkar's personal website

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Offshore and Outsource This

offshoring call centers

I have a friend who does call center outsourcing. They have call centers all over the world - USA, Argentina, Canada, Philippines, India, all over! Naturally, lots of their projects are met with protectionism and lots of times when he tells people what he does, they get mad about how unpatriotic it is. When you get past that, he loves to talk about the regional specialization in the call centers - that they don't put support centers in Argentina because that doesn't suit the Argentine personality. Instead Argentina gets sales centers because that is their nature: be a little pushy and close the deal. Philippines gets more support centers - they are more culturally focused on pleasing other people. USA and Canada get the more high end/high touch calls. You might even call that "specialization".

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